Terms of Service
Last updated: 29/03/2026
1. Overview
This website is operated by David Sier Design. Throughout the site, the terms “we”, “us” and “our” refer to David Sier Design.
By visiting this website or purchasing from us, you agree to be bound by these Terms of Service.
If you do not agree to all of the terms, you may not access the website or use any services.
2. Products & Services
David Sier Design offers handcrafted wooden products, including lamps and bespoke design pieces.
Due to the nature of handmade work:
- Each item may vary slightly in appearance, grain, or finish
- Dimensions and specifications are approximate unless stated otherwise
- Custom or commissioned work is unique and may differ from examples shown
We reserve the right to modify or discontinue products at any time without notice.
3. Orders & Payment
All prices are listed in NZD $.
By placing an order, you agree that:
- You are authorised to use the provided payment method
- All information provided is accurate and complete
- Payment must be received before production or dispatch
We use third-party payment providers (such as Stripe) to process transactions securely. We do not store your payment details.
4. Shipping & Delivery
Shipping times may vary depending on:
- Product availability
- Whether the item is made to order
- Your location
Estimated delivery times are not guaranteed.
We are not responsible for delays caused by:
- Couriers or postal services
- Customs or import processes
- Events outside our control
5. Returns & Refunds
Due to the bespoke and handmade nature of our products:
- Custom or commissioned items are generally non-refundable
- Standard items may be eligible for return within [X days], provided they are unused and in original condition
If an item arrives damaged or defective, please contact us as soon as possible with details and photos.
We reserve the right to assess return eligibility on a case-by-case basis.
6. Commissions
For custom work:
- Details will be agreed upon before production begins
- A deposit may be required
- Timeframes are estimates and may vary
Once production has started, cancellations may not be possible.
7. Intellectual Property
All content on this website, including images, designs, and text, is the property of David Sier Design.
You may not:
- Reproduce
- Copy
- Modify
- Distribute
any content without prior written permission.
8. Limitation of Liability
To the fullest extent permitted by law, David Sier Design shall not be liable for:
- Indirect or incidental damages
- Loss of use or profit
- Any issues arising from misuse of products
All products should be used safely and as intended.
9. Accuracy of Information
We aim to ensure all information on this site is accurate, but we do not guarantee that:
- Product descriptions are error-free
- Prices or availability are always current
We reserve the right to correct any errors without prior notice.
10. Third-Party Services
We may use third-party services (such as payment providers or analytics tools).
We are not responsible for the policies or practices of these third parties.
11. Changes to Terms
We reserve the right to update or change these Terms of Service at any time.
Continued use of the website constitutes acceptance of those changes.
12. Contact
For any questions regarding these Terms, please contact: